What happens if my supplier can't fulfil my booking?

Modified on Wed, 10 Jan at 4:56 PM

Thankfully, suppliers being unable to fulfil a confirmed booking is very rare as we only work with the best and most trusted suppliers in the industry.


One of the benefits of booking your supplier through Togather is that your money is completely secure. It's held in a third-party account and only ever released to the supplier after your event happens.


This means that you can book with confidence knowing that if your supplier can't make it to your event that your money is still safely held with us and we can easily sort out finding a great replacement. We work with around 2500 suppliers, so our team will get to work straight away on finding you a fantastic replacement and making sure everything is transferred over smoothly.

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